By visiting Rusty-Creek’s virtual store and accessing its services, packages, information, or anything else we provide, you understand and agree to the following terms and conditions as stated in this policy (Known as a 'User Agreement'), along with the terms and conditions stated in our Privacy Policy section (please find our Privacy Policy section below for more information about this).
I - All packages purchased are final as all sold items are virtual goods and not redeemable or usable in the real world. Due to this, we enforce a no refunds/charge-back policy unless an exception (or special agreement) is created under the agreement of both parties (The customer and Rusty-Creek's Administration Team).
II - Attempts to bypass or break our refund/charge-back policy via filing charge-back case with your credit card company will result in a permanent ban from all of Rusty Creek's servers. These actions could also result in a report being filed to proper local law enforcement agencies.
III - We are not responsible for any items you have purchased that are lost due to any of the following in-game experiences, including but not limited to:
● A server or data reset.
● A server punishment, Ex. Permanent Ban, Mute, etc.
● Getting killed or dying by any player(s), animal(s) or by any natural consequences such as dying of hunger, fall damage, etc.
IV - We have full access and control of perks, features, elements and contents of the purchasable goods and packages in our store as well as in-game. This most likely will rarely happen, however, it is within the realm of possibility that a certain feature or element of a rank or any other content in the virtual store will be edited, refined to work differently, be fixed, or removed if deemed necessary by Rusty-Creek's administration team.
V - If any of the server(s) or game-mode(s) on Rusty-Creek are to ever shut down, refunds will not be available.
VI - You must be above the legal age of 18 or have permission from a parent or legal guardian to make any purchases on our online store.
VII - Before purchasing any of our online packages, you must enter in the provided slots for personal information about yourself or of the credit card and/or money provider (Name, address, etc). By accepting these terms, you automatically agree that this information correct and up to date.
VIII - We do not take any responsibility or liability for our online goods being re-sold by third party users. You should only purchase items for our servers directly from us on this website.
IX - No information obtained by you from our online store or through any other third party should make any guarantee, warranty, conditions or any other agreement of any kind except for those stated in these terms.
X - Purchasing any virtual goods from our online store for someone else is not allowed unless you are granted explicit permission to do so.
XI - You are responsible for entering the correct username(s) for the package(s) that you are purchasing! If you are to enter the incorrect username, please create a donation support thread on our forums @ [https://serenity-realms.com/forums]
XII - These terms are subject to change at any time. It is your responsibility to keep up to date and informed of these terms.
LEGAL INFORMATION
These Terms were Last Edited on: 7/13/2022 12:58PM CST
Rusty-Creek is in no way affiliated with Facepunch Studios; Nor should it be considered a company endorsed by Facepunch Studios.
Rusty-Creek is not an official Facepunch studios server; We are a private entity.
For more support, questions or concerns, please contact Rusty Creek through email via [email protected]. discord server or forums.